A Suffolk Success Story: Working With Our Full Service Marketing Team

Dimension Creative
Jun 16
4 min read

Graphic with an image of the Claris Dental team with text overlayed "Case study our holistic approach to marketing"

Every now and then a project comes along that lets us do what we do best: roll up our sleeves and help a business grow from the very first spark of an idea. Claris Dental in Newmarket is exactly that kind of project, and we could not be happier to share their story.

We have been part of the Claris journey from the moment the practice was little more than a concept. A year on, we are still right by their side, only now the focus has shifted from launching to growing. Here is how it all came together.

Involved from the very first idea

Most agencies meet a business once it is already up and running. With Claris Dental, we were lucky enough to be in the room far earlier, back when it was still an idea taking shape.

That head start matters. Being involved from the conception of the practice meant we could help shape everything from the ground up, making sure the brand, the website and the wider marketing all pulled in the same direction from day one. No retrofitting, no awkward compromises, just a clear vision brought to life properly.

It is the kind of holistic, joined up working that we love. When one team looks after the whole picture, the brand feels consistent, the message stays clear and every pound of marketing budget works that little bit harder.

Building the brand and the website

First came the foundations. Our team handled the branding for Claris Dental, crafting a visual identity that feels warm, professional and reassuring, exactly what you want from a dental practice you are about to trust with your smile.

With the brand in place, we moved on to designing and building their website. We created a site that looks beautiful on every device, makes it easy for patients to find what they need and is built to be found on Google. A strong brand and a strong website are the bedrock of everything that follows, so we made sure the foundations were rock solid.

A year on: driving real growth

With the practice open and the foundations firmly in place, the goal evolved. These days, our work with Claris is all about growth, specifically attracting new patients and promoting the higher value treatments that practices like Claris want to be known for, from implants to cosmetic dentistry.

To do that, we use a combined channel approach, with each part supporting the others:

Google Ads to put Claris in front of people actively searching for a dentist in the Newmarket area.
Meta Ads to build awareness and showcase treatments to the right local audience on Facebook and Instagram.
SEO to grow their long term visibility on Google so more patients find them organically over time.

The magic is in the mix. Paid ads deliver enquiries quickly while SEO builds lasting visibility, and because we manage all of it under one roof, the channels work together rather than pulling in different directions. It is marketing that compounds.

Why a joined up approach works

Dentistry is a wonderful example of why a combined approach pays off. A nervous patient might first spot a Claris advert on Instagram, search for the practice on Google a few days later, click a paid ad, then read a few pages of a reassuring, well designed website before finally picking up the phone. Every one of those touchpoints needs to feel like the same trusted brand, and that only happens when everything is designed to work together.

That is the heart of how we work at Dimension Creative. We get properly stuck in, we understand the whole business rather than just one slice of it, and we are honest about what is working and what could be better. We only take on a select few clients at a time, because that level of involvement simply is not possible if you spread yourself too thinly.

Could we help your practice grow?

Whether you are launching something brand new or looking to take an established business further, we would love to help. We are proud to support businesses across Suffolk and the wider region, and there is nothing we enjoy more than a proper growth journey.

If you fancy working with a team that genuinely cares about your success, why not book your free discovery call? No jargon, no pressure, just honest advice and a plan to help you grow.

Frequently Asked Questions

Do you offer marketing for dentists and dental practices?

Yes. We work with practices like Claris Dental on everything from branding and web design to Google Ads, Meta Ads and SEO. We understand that dentistry is built on trust, so we focus on marketing that feels professional, reassuring and genuinely helpful to patients.

Can you design and build a website for my dental practice?

Absolutely. Our web design team builds beautiful, mobile friendly websites that make it easy for patients to book and easy for Google to find you. For Claris Dental, the website was a key part of the foundation we built from day one.

Do you work with businesses in Newmarket?

We do. While we call Bury St. Edmunds home, we are proud to support businesses right across Newmarket and the wider region. You can find out more on our Newmarket page.

How do Google Ads and SEO work together?

They complement each other beautifully. Google Ads can put you at the top of the results almost straight away, while SEO builds your visibility over the longer term. Running both means you capture demand now and keep growing for the future.

How do I get started with Dimension Creative?

The easiest first step is to book a free discovery call. We will take the time to understand your practice and your goals, then suggest the right mix of services to help you grow.